The MBA in the workplace, every day with
our colleagues, leadership between unavoidably have something to say. What to
say, how to say, what words can say, words can't say anything, should be
"good". It can be said that in the workplace "speak" is
also a kind of art. Most of the time, some people is to lose as failed to mind
your own mouth. What are the best ways to overcome?
The so-called workplace language, famous
professional godmother Li Hui fang teacher thought is managers to communicate
with the outside world, management and subordinate staff by use of language,
the language used by talking to you normally chat language is significantly
different, it is used to reflect your level of specialization and
professionalization of language, is one of the important marks you different
from ordinary employees, such as PDCA circulation, Peter principle, item 5
repair? And the seven habits of highly efficient people, and so on. Here is a famous
professional godmother Li Hui fang teacher summarize some art work for you is
as follows:
A method: 1, the prestige is do comply with
the system model. As a leader can't over system, if you abide by the system,
you people don't do what can do? If the leader is abide by the system, the
lower will be step by step according to, everyone will faithfully comply.
2, good leader should try to praise his
subordinates talents and achievements, to give honor to the lower, as far as
possible to curb their own vanity. Should put yourself on the back, so that the
lower will struggle for you.
3, in fact, unless you are committed to
cultivating talents, otherwise you will not develop itself. A great leader in
his review of own experience, he will find the highest phase of the
achievements he helped to cultivate a group of people, if can cultivate a group
of outstanding management personnel, it is beneficial to an organization, even
if some of them to leave the organization to other organizations.
4, a famous professional teachers thought a
godmother Li Hui fang leaders to develop your subordinates don't just ask
questions, but he offered a deliberate way to solve the problem and suggestion,
this method not only can save a lot of your time, and most important is to
cultivate subordinates to approach.
5, don't be afraid to admit mistakes, you
will be free for some people attempt to his mistakes of the brain and time
spent much surprised, actually this is not necessary, one may not always
correct. If sixty percent is right, and he can rapidly improve the other forty
percent, that he is a very wonderful people, most people respect those who
straightforward to admit a mistake, this is the characteristic of big shots.
6, if someone makes mistakes, that is just
like the milk spilled, anyway, you also can't drink any more. The important
thing is that you should use a good attitude to find mistakes to talk to
someone, make him after talking to make up my mind to not repeat such mistakes.
In fact, when people encounter this kind of situation, often taking scold those
who make mistakes, as a result, there will be resentment of the heart when he
left, so he must be a careless to correct his mistakes.
7, in the organizational environment of
error, if the staff failed to achieve the desired effect, make some innovation
management of answer is this: "what do you learn from failure, that good,
just according to learn, continue to test, until success".
8, if you can't turn an idle person into
the diligent person, at least make him uncomfortable when lazy, don't let your
side idlers, even if there is a boundless, also after the meeting with that you
don't expect others to work well.
9, in order to promote clear thinking and
rapid decision-making, leaders should request each department manager on a
regular basis briefly describes the present situation of the department,
content contains roughly the following several basic problems: 1. The
competitive environment? 2. Recently a period of time, as a rival? 3. In the
same period, corresponding measures are you? 4. How they may attack you in the
future? 5. How are you going to go beyond the opponent?
10, to the organization to celebrate
success, celebrations are small, but it is a sign of success, take some time to
think about what to do by the way, to carry forward in the future, we all need
to enjoy the joy of success, making career progress.
11, do decisions in groups or think-tank,
voting is a bad way, when we vote, there are always winners and losers. Losers
are usually have a vengeful, and a collective there are winners and losers will
certainly hearts out - will be doomed to fail
12, 1967, Douglas McGregor on trust under
such a definition: "know each other not carefully or accidentally,
consciously or unconsciously injustice using me. At this point, I can be at
ease completely to my situation, my status and my dignity put in the team, to
put our relationship, my job, my career, even my life in each other's
hands."